Privacy Policy 

Privacy Policy

Last Updated: 20 September 2024

Welcome to Smarct. 

At Smarct, your privacy is paramount. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.

 1. Information We Collect

1.1 Personal Information

We may collect personal information when you interact with us, such as:

Contact Information: Includes your name, email address, phone number, and company details.

Financial Information: Includes payment details and billing information for our services.

1.2 Usage Data

We collect data on how you interact with our website, including:

Browsing Information: IP address, browser type, operating system, and pages visited.

Usage Data: Interaction with site features, links clicked, and time spent on pages.

Device Information: Details about your device, including unique identifiers.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Analyse Usage: Track user activity to improve our site’s functionality.

Personalise Content: Offer tailored content and advertising based on your preferences.

Remember Preferences: Save your settings and preferences for future visits.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect site functionality.

 2. How We Use Your Information

2.1 Providing and Managing Services

We use your information to:

Process Transactions: Handle purchases, subscriptions, and service requests.

Manage Accounts: Create and manage your account and provide customer support.

 Improve Services: Understand and enhance our offerings based on user feedback and usage patterns.

2.2 Marketing and Communications

With your consent, we use your information to:

Send Updates: Provide information about new services, promotions, and events.

 Conduct Surveys: Request feedback to improve our services and customer experience.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communications.

2.3 Legal and Compliance

We may use your information to:

Comply with Legal Obligations: Adhere to laws and regulations, respond to legal requests, and enforce terms of service.

 Resolve Disputes: Address and resolve any disputes or issues that may arise.

 3. How We Protect Your Information

3.1 Security Measures

We implement a range of security measures to safeguard your data, including:

 Encryption: Use of encryption technologies to protect data during transmission.

 Access Controls: Restrict access to personal information to authorised personnel only.

 Secure Storage: Protecting stored data with industry standard security practices.

3.2 Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Data that is no longer needed is securely deleted or anonymised.

 4. Sharing Your Information

4.1 Third Party Service Providers

We may share your information with third-party partners who assist us in delivering our services, such as:

 Payment Processors: To manage transactions and billing.

 Marketing Partners: To facilitate marketing campaigns and promotions.

 Technical Support: To provide technical assistance and support.

All third-party providers are contractually obligated to protect your data and use it only for the purposes specified by us.

4.2 Legal Requirements

We may disclose your information in response to legal requirements or to protect our rights, privacy, safety, or property, or that of others. This may include:

Law Enforcement: Complying with subpoenas, court orders, or other legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

 5. Your Rights

5.1 Access and Correction

You have the right to:

Access Personal Data: Request a copy of the personal information we hold about you.

 Correct Inaccuracies: Update or correct any inaccurate or incomplete data.

5.2 Data Deletion

You may request the deletion of your personal information under certain circumstances. We will consider such requests and act in accordance with applicable laws.

5.3 Opt-out

You can opt out of marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.

5.4 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format for transfer to another entity.

 6. International Data Transfers

If you are located outside the United Kingdom, your personal information may be transferred to and processed in the UK. We ensure such transfers comply with applicable data protection laws and provide adequate safeguards for your data.

 7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.

 8. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 Email: info@smarct.com

 Phone: 07467133216

 Address: Crawley, West Sussex, England, UK

Thank you for trusting Smarct with your personal information. We are committed to protecting your privacy and providing a secure experience.